Refund policy

Returns & Refunds

All our products are made to order, especially for you. Because of this, we do not accept returns or exchanges for change of mind, wrong size, or personal preference.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with:

Your order number
Clear photos of the issue

Once approved, we will provide a free replacement or a refund at no additional cost to you.

Wrong Size or Color

Please check the size chart and product details carefully before ordering. We do not offer returns or exchanges for incorrect size or color selection.

Lost or Undelivered Orders

If an order is lost in transit or returned to us due to an incorrect address provided at checkout, we are unable to offer a refund. We can reship the order at your expense if the item is returned to us.